FAQ Page
Why Should I Choose To Work With IID Videos Plus?
At IID VIDEOS we produce high quality videos and other visuals, create contents that serves towards the marketing goals of our clients. We give utmost importance towards the communication needs of our clients. We are creating videos and graphic designs for more than 5 years for clients spread across the world. Our goal is to satisfy our clients beyond their expectations by creating evergreen contents.
What Types of Video/Graphics Do We Offer?
At IID Videos, we specialize in crafting high-quality motion graphics, Graphics Design, and animated content for various industries. Here are the types of videos we offer:
- Motion Graphics Videos/Graphics Design
- Explainer Videos
- Corporate Videos
- Product Promo Videos
- Social Media Ads/Reels
- Video Editing
- Logo Animations
- Infographic Videos
- Event Promo Videos
- Custom Animation Projects
💡 Need a custom video/Design? Contact us to discuss your project!
What’s the Typical Process?
Our production process is highly interactive, ensuring that you play an essential role as part of the creative team. We value your input, suggestions, and recommendations at every stage, making the experience both engaging and enjoyable for you.
How Do Feedback and Revisions Work?
At each stage of the process, you’ll have up to three rounds of feedback to request edits and refinements. Once a stage is approved, we proceed to the next step. If additional revisions are needed beyond the included rounds, they can be accommodated at an adjusted cost based on the scope of changes requested.
How Long Does It Take?
The video creation process typically takes 3-4 weeks, depending on complexity and revisions. For graphic design projects, the turnaround time is approximately 2-4 days.
Can the Video Production Timeline Be Expedited?
Yes, we can accelerate the production process, but this will increase the final cost. However, we recommend allowing sufficient time for creativity and quality, as rushing the process may impact the final outcome.
How do I contact customer support?
You can reach our customer support team via:
📧 Email: info@iidvideo.com
📞 Phone: +919472767017
💬 WhatsApp: +919472767017
We’re here to assist you with any questions or concerns!
What is your cancellation policy?
If you wish to cancel your project, please notify us as soon as possible. Our cancellation policy is as follows:
- Before Production Begins: A full refund may be issued, excluding any consultation or planning fees.
- During Production: A partial refund may be provided based on the work completed up to that point.
- After Project Completion: Once the final delivery is made, cancellations are not eligible for a refund.
For more details or specific cases, please contact our support team.
How Much Does a Typical Animated Video Cost?
The cost of an Animated video depends on factors like duration, complexity, animation style, and revisions. On average, our pricing starts at $750 for a high-quality animated video.
For a precise quote tailored to your project, feel free to contact us with your requirements!
How Do I Get Started?
To begin, we’ll send you a contract outlining the project details. Once the 50% upfront payment is made, we’ll kick off the video production process.
How Do I Make a Payment?
We require a 50% upfront payment to start the project, with the remaining 50% due upon completion and approval of the video.
✅ Payment Methods:
- Wire Transfer
- PayPal
For payment details, please contact us.
Need Help?
